Refund policy
Thank you for choosing UWC Apparel! We are committed to providing you with high-quality products and a great shopping experience. Please carefully review our no-refund policy below:
1. No Refunds
Final Sale: All purchases are final. We do not offer refunds for any items bought from our store.
2. Exchanges
Eligibility for Exchanges: We offer exchanges on items that are unworn, unwashed, and in their original condition with all tags attached. Items must be returned within 30 days from the date of delivery.
Exchange Process: To initiate an exchange, please contact our customer service team at www.orders@uwcapparel.com with your order number and details of the item you wish to exchange. We will provide you with instructions on how to return the item and select a replacement.
Return Shipping Costs: Customers are responsible for all return shipping costs associated with exchanges. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Replacement Availability: Exchanges are subject to product availability. If the item you wish to exchange for is out of stock, you may choose a different item or receive store credit for the original purchase amount.
3. Damaged or Defective Items
Reporting Issues: If you receive a damaged or defective item, please contact us within 7 business days of the delivery with your order number and a description of the issue. We will provide instructions on how to proceed with an exchange or replacement.
4. Contact Us
For any questions or concerns regarding our no-refund policy, please reach out to our customer service team at www.orders@uwcapparel.com We are here to assist you!
Thank you for shopping with UWC Apparel. We value your satisfaction and aim to ensure a positive experience with every purchase.